Founder & CEO
Founded Lumina, and decides what the firm takes on.
The people
The whole firm, one advisor.
A residence here is not passed between departments. One advisor holds it from the first message to the keys, with the rest of the firm behind them — and the same number reaches all of us.
AbdounAmman, Jordan
OneAdvisor per mandate
OneNumber, on WhatsApp
How we work.
Most agencies route an enquiry through whoever is free. We do the opposite: the person who answers has already stood in the property, and stays with it until the keys change hands.
01
One advisor, start to finish
Whoever introduces a residence stays with it — through the viewing, the negotiation and the handover. You are not passed to a colleague halfway through, and you never explain yourself twice.
02
One number
+962 77 150 5250 reaches the whole desk on WhatsApp. Message it and the advisor who knows that property answers — not a switchboard, and not a form that arrives somewhere three days later.
03
Confirmed before we show it
Availability and the final figure are checked with the owner before a viewing is arranged. It is the reason we sometimes tell you a listing is already gone instead of showing it to you anyway.
The desk.
Grouped by mandate rather than by seniority. Every one of them sits behind the same number, so an enquiry does not have to start at the top to reach the right person.
Leadership
Sales Manager · Co-Founder
Runs the sales desk, and co-founded the firm.
Advisory
Senior Sales Advisor
Carries a mandate end to end, from the first viewing to the keys.
Sales Advisor
Introduce residences, and stay with them through viewing, negotiation and handover.
Client care & operations
Customer Relations Officer
Usually the first reply, and the one who keeps you updated.
Admin Officer
Contracts, registration and the paperwork behind a handover.
One advisor stays on your file from the first message through to the handover. You are introduced to yours the moment your enquiry is picked up.
Not sure who to ask for?
Send the message to the desk and it will reach whoever knows the property. If you already have a reference number, include it — it saves a round of questions.
Message the desk